Contact us - Complaints

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The FTA is committed to answering your questions and hearing your comments/concerns

We encourage you to access our FAQs section on the homepage prior to contacting us, since many of your questions may already be answered The expected time to respond to your inquiry:

 
 

call center

8

minutes

Day: Monday – Saturday

Time: 7:30 a.m. – 10:00 p.m.

 
 

email

2

business days

24 Hr/ 7 working days

 

 
 

support center

15

minutes

Day: Monday – Friday

Time: 08:00 a.m. – 04:00 p.m.

 
 

website

2

business days

24 Hr/ 7 working days

 

 
 

Tara Virtual Assistant

5

minutes

24 Hr/ 7 working days

 

 
 

Live Chat

5

minutes

24 Hr/ 7 working days

Abu Dhabi

Emirates Property Investment Company Building,
P.O. Box 2440,
Abu Dhabi,
UNITED ARAB EMIRATES
call Tel: 800 82923

Dubai

Central Park Business Towers – DIFC,
P.O. Box 2440,
Dubai,
UNITED ARAB EMIRATES
call Tel: 800 82923

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Page last updated: : May 22, 2024
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